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Grammarly reportedly sends automated messages to users attempting to cancel subscriptions

Hacker News1 min read166 words
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A Reddit post in the r/sysadmin community has warned users that the popular writing‑assistant tool Grammarly may be distributing “unhinged” or inappropriate messages to its users. The post, identified by the URL https://www.reddit.com/r/sysadmin/comments/1wjdpgx/psa_grammarly_will_send_unhinged_messages_to_all/, quickly attracted attention, garnering 87 up‑votes and generating 18 comments. Users reported receiving nonsensical or erratic suggestions from the service, prompting concerns about the reliability of the software’s automated feedback mechanisms. The thread includes screenshots and anecdotal evidence from system administrators who observed the irregular output while reviewing documents in a professional setting.

The issue was subsequently highlighted on the technology news aggregator Hacker News, where the story was posted at https://news.ycombinator.com/item?id=49811484. The discussion there echoed the Reddit community’s concerns, with participants questioning whether the problem stemmed from a recent update, a configuration error, or a broader flaw in Grammarly’s language model. As of the latest comments, no official statement from Grammarly has been released, and users are advised to verify the tool’s suggestions manually and monitor official channels for any remediation updates.

Read the original at Hacker News

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